Maintaining the critical technologies that run your business can be quite challenging especially with today’s complex hybrid, multi-platform, and multi-cloud environments. Partnering with TIM lets you outsource the tedious and resource-heavy functions of technology monitoring, management and optimization to our team of experts, so your time can be redirected towards more strategic pursuits.
Our Services
Managed
Infrastructure
We take on the day-to-day operations in managing your IT infrastructure – from maintenance, systems monitoring, vendor management, server hosting, and even backup and disaster recovery services. This includes:
Learn more about our Managed Infrastructure Services
Managed
Network Services (MNS)
Network management is a key competency for us at TIM. We provide 24x7x365 proactive monitoring and management of every component of your network to ensure the highest levels of network performance and availability. Our MNS offerings include:
Learn more about our Network Operations Center (NOC)
Managed
Security
TIM provides outsourced management of your information security infrastructure and policies. We provide round-the-clock monitoring, implementing preventive measures such as patch management and upgrades, security assessments and audits, and responding to security incidents.
Learn more about our Security Operations Center (SOC)
Managed
Workplace Services
TIM offers traditional end-user support as well as new digital workplace services to address your employees’ day-to-day needs in desktop management, productivity and security.
Learn more about our Managed Infrastructure Services
Why Outsource to TIM?
We go the extra mile
We treat every client as a partner. Beyond providing reliable managed services and helping you anticipate and respond to issues; we also help you uncover opportunities to deliver value and innovation to the business.
Flexibility
Outsource only what you need to, whether you need just monitoring for a specific technology or a fully managed solution.
Technology Expertise
We have highly-experienced, certified engineers and technology specialists whose expertise spans across tools and platforms.
Service Excellence
Our ITIL-based framework enables us to consistently deliver on SLAs and provide the reliability you need.
TIM Network Operations
Center
Our Network Operations Center is a fully outsourced network management solution covering circuit management, configuration management, performance management, and availability management. It includes:
TIM Security Operations
Center
Our SOC Is a 24/7 facility run by information security experts to help monitor, analyze, and improve your security posture on an ongoing basis. Using a combination of technology solutions and a robust set of processes, we can help you:
Our Partners
