• Outsource to
    certified experts

    Reliable and worry-free managed IT services

Maintaining the critical technologies that run your business can be quite challenging especially with today’s complex hybrid, multi-platform, and multi-cloud environments. Partnering with TIM lets you outsource the tedious and resource-heavy functions of technology monitoring, management and optimization to our team of experts, so your time can be redirected towards more strategic pursuits.

Our Services

We take on the day-to-day operations in managing your IT infrastructure – from maintenance, systems monitoring, vendor management, server hosting, and even backup and disaster recovery services. This includes:

  • Managed infrastructure support customer disaster recovery requirements
  • Managed VMWare ESX guests and hosts
  • Managed hardware and software for backup services
  • Replication of local backups to TIM Cloud
  • Backup infrastructure monitoring and management

Learn more about our Managed Infrastructure Services

Network Services (MNS)

Network management is a key competency for us at TIM. We provide 24x7x365 proactive monitoring and management of every component of your network to ensure the highest levels of network performance and availability. Our MNS offerings include:

  • Network Disaster Recovery
  • Managed Network Provisioning
  • Network Operations Management

Learn more about our Network Operations Center (NOC)


TIM provides outsourced management of your information security infrastructure and policies. We provide round-the-clock monitoring, implementing preventive measures such as patch management and upgrades, security assessments and audits, and responding to security incidents.

  • On-Premise Managed Security
  • Security Operations Center

Learn more about our Security Operations Center (SOC)

Workplace Services

TIM offers traditional end-user support as well as new digital workplace services to address your employees’ day-to-day needs in desktop management, productivity and security.

Why Outsource to TIM?
We go the extra mile

We treat every client as a partner. Beyond providing reliable managed services and helping you anticipate and respond to issues; we also help you uncover opportunities to deliver value and innovation to the business.


Outsource only what you need to, whether you need just monitoring for a specific technology or a fully managed solution.

Technology Expertise

We have highly-experienced, certified engineers and technology specialists whose expertise spans across tools and platforms.

Service Excellence

Our ITIL-based framework enables us to consistently deliver on SLAs and provide the reliability you need.

TIM Network Operations

Our Network Operations Center is a fully outsourced network management solution covering circuit management, configuration management, performance management, and availability management. It includes:

  • Proactive 24x7x365 infrastructure monitoring, with reporting tools that clients can access remotely.
  • Detection and validation of incidents and alerts related to network issues.
  • Active performance and utilization monitoring of network equipment and cloud services.
  • Continuous monitoring and management of contracted entities against fault and performance measures, and issues remediation.
  • Management of circuit performance and other network components.
TIM Security Operations

Our SOC Is a 24/7 facility run by information security experts to help monitor, analyze, and improve your security posture on an ongoing basis. Using a combination of technology solutions and a robust set of processes, we can help you:

  • Proactively detect, analyze, and respond to emerging and sophisticated cybersecurity threats and attacks.
  • Monitor and analyze activity on networks, servers, endpoints, databases, applications, websites, and other systems, to identify potential security risks.
  • Ensure that potential security incidents are correctly identified, analyzed, defended, investigated, and reported.
Our Partners
Learn more about
TIM Managed Services
Total Information Management
Corporation (TIMCORP)

@5600 Pres. Sergio Osmeña Highway
corner Arellano Street
Brgy. Palanan, Makati City 1235
Tel. No. (+632) 8857 1846

Copyright 2020 TIM Corp.